One of the most common issues facing business owners is finding talented employees. Reliable, hardworking, experienced employees are often worth their weight in gold.
On the flip side, every so often you come across an entrepreneur who would rather their employees come to them as blank slates. They still want the reliable and hardworking, but these business owners believe “experience” often comes with baggage — bad habits and preconceived notions.
Each approach has its advantages and disadvantages.
Whether Bin There Dump That franchise operators hire experienced employees or blank slates, there is one key necessary for success: training. How employees are trained is an important factor in the future success of the operation.
According to Dale Carnegie, “Training is essential to the achievements of a business. Perhaps its most positive benefit is better employees. Often, good training is just as important as a good benefits package for an employee.”
Bin There Dump That agrees with that notion. Our corporate office is dedicated to helping franchise operators build their businesses while protecting the company brand. Before any Bin There Dump That franchise opens its doors, every franchise operator is required to spend several days at the head office receiving training, or as we like to call it: Bin Learnin’ University.
That training includes the business model, planning, branding, sales (inside and out), commercial sales, marketing and other areas that franchise operators need to successfully run their companies. Training even includes some of the more intangible aspects of success, like having the right attitude.
Of course, any business is only as strong as its poorest employee. Franchise operators often bring a business partner (wife, family member or another individual) to the training. Franchise operators often choose to train their employees, providing them with exactly how they want to deal with customers and other aspects of running the business.
In fact, Bin There Dump That believes training is so key even established franchises that have recently hired staff, are able to send those workers to training sessions.
Training, of course, is never just a three- or four-day process. Each market has unique needs, idiosyncrasies that can’t be learned at a central location. In addition to the “book learning” franchise operators receive at Bin There Dump That headquarters, it is essential they learn their markets. Every customer, job and relationship is an opportunity to learn.
After all, Bin There Dump That aspires to be the name recognized as the premier disposal company in our market, as we deliver top quality service, customer value and satisfaction. We can’t accomplish that if our franchise operators and their employees don’t understand how to do things the right way. At the risk of sounding repetitive, that comes with training.
That belief is so strong it is infused into our vision and purpose: Our company will earn a profit, enabling our team members, franchises and business partners to prosper.
Bin There Dump That is committed to the highest ethical principles and will work to develop long term, mutually beneficial relationships. We recognize that we are only as strong as our people are, so we will foster a positive work environment that encourages creativity, open mindedness, personal growth and community spirit.
For more information on owning a Bin There Dump That franchise, read more of our blog.
We want to know about your training plans for your employees. How valuable is a well-trained staff to you? Would you want your staff to receive training at a corporate headquarters, or do you prefer to do it yourself?